About us

We’re a fully distributed team of 85 people living and working in 15 countries around the world. And we’re working to build the best products to help our customers build their brands and grow their businesses on social media.

We’ve always aimed to do things a little differently at Buffer. Since the early days, we’ve had a focus on building two of the most unique and fulfilling workplaces by rethinking a lot of traditional practices.

A commitment to supporting our team and our customers has helped Buffer grow from humble beginnings to now serving more than 73,000 customers. Our passion for making meaningful connections flows through everything we do.

We care about building a quality product, trusted relationships with our customers, and a sense of community that connects our customers and team with one another.

To learn more about our approach to business and work, feel free to hop on over to our Open Blog.

85

teammates

15

countries

73,000

customers

Few of the amazing brands who trust Buffer

Our Values

We want to build a different type of company that’s focused not only on the bottom line, but also the happiness of our customers and team, and our personal growth along the journey. Here are the values that collectively guide our decisions and actions:

01 Default to transparency

As individuals, we view transparency as a lifestyle of authenticity and honesty.

As a team, we view transparency as an effective way to work remotely and establish a culture of trust.

As a company, we view transparency as a tool to help others.

We share early in the decision process to avoid “big revelations.”

We strive to make all communication clear and avoid making assumptions.

02 Cultivate positivity

We strive to approach things in a positive way while realizing all emotions are valid.

We avoid non-constructive criticism of team members or customers.

We are thankful for our customers and approach customer conversations with the knowledge that it’s a privilege to serve them.

We share early in the decision process to avoid “big revelations.”

We strive to make all communication clear and avoid making assumptions.

03 Show gratitude

We avoid non-constructive criticism of team members or customers.

We are thankful for our customers and approach customer conversations with the knowledge that it’s a privilege to serve them.

We share early in the decision process to avoid “big revelations.”

We strive to make all communication clear and avoid making assumptions.

04 Practice reflection

We strive to approach things in a positive way while realizing all emotions are valid.

We avoid non-constructive criticism of team members or customers.

We are thankful for our customers and approach customer conversations with the knowledge that it’s a privilege to serve them.

We share early in the decision process to avoid “big revelations.”

05 Improve consistently

We strive to approach things in a positive way while realizing all emotions are valid.

We avoid non-constructive criticism of team members or customers.

We are thankful for our customers and approach customer conversations with the knowledge that it’s a privilege to serve them.

We share early in the decision process to avoid “big revelations.”

06 Act beyond yourself

We strive to approach things in a positive way while realizing all emotions are valid.

We avoid non-constructive criticism of team members or customers.

We are thankful for our customers and approach customer conversations with the knowledge that it’s a privilege to serve them.

We share early in the decision process to avoid “big revelations.”

Transparency

We try our best to live up to our value of "Default to Transparency." Here's an overview of a few of the things we've made transparent at Buffer.

Salaries

All our salaries, and salary formula, are public.

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Diversity

We have open sourced our divesity and inclusion data.

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Open source

All our code free for anyone to use.

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Product roadmap

Everything we are reserching and building.

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Team

We’re committed to building a diverse team and a work environment that’s inclusive of people of all backgrounds. Get to know the wonderful team who’s building our product, supporting our customers, and creating educational content.

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